# Hicomply - **Type:** Software product - **Website:** https://www.hicomply.com - **Assessed by:** The Assurance Desk (Add-Venture Advisory Ltd) A UK compliance platform that companies run themselves to get audit-ready for ISO 27001, SOC 2 and ISO 42001. It is software, not advice. ## Hicomply scores Scored 1 to 5 on six criteria. There is no overall score. ### Help when things go wrong: 2/5 The site markets ISO 27001, SOC 2 and GDPR audit-readiness and 'instant audit-ready reports', but no page reviewed (hicomply.com/framework/iso-27001, hicomply.com/framework/gdpr, checked 2026-09-19) describes support during an ICO investigation or discloses a documented incident/breach-response outcome. ### Qualifications of the people who do the work: 1/5 No page reviewed (hicomply.com/company/about, hicomply.com/product/trust-centre, hicomply.com/privacy-policy, checked 2026-09-19) states that Hicomply itself holds ISO 27001, SOC 2 or any comparable certification for its own operations, despite selling a platform that automates those certifications for other companies. ### What it publishes about fees: 5/5 Hicomply publishes annual figures for two of three tiers, Essentials £5,300/$6,995 and Professional £10,600/$13,995, with Enterprise on application, plus a stated per-extra-framework add-on cost, with no sales call required to see the numbers (hicomply.com/en-us/plans, checked 2026-09-19). ### Knowledge of your sector: 3/5 Named case studies exist (FISCAL Technologies, Total Enterprise Solutions, Advantex) alongside SEO hub pages for logistics, edtech, legal tech, financial services and NHS DSPT (hicomply.com/case-studies, hicomply.com/en-us/soc-2/soc-2-compliance-for-legal-tech, checked 2026-09-19), but the sector pages read as generic templated landing copy rather than named vertical specialists. ### Independence from what it sells: 1/5 No independently issued certificate or audit report (e.g. a SOC 2 report or accredited ISO 27001 certificate) for Hicomply's own product or security claims was found on its trust centre, about or privacy-policy pages (hicomply.com/product/trust-centre, checked 2026-09-19); performance claims such as 'reduces certification time and cost by up to five times' appear self-declared with no cited independent verification. ### Who carries the risk if the advice is wrong: 1/5 No professional-indemnity cover, liability cap or SLA/uptime commitment is published on the pricing or trust-centre pages reviewed (hicomply.com/en-us/plans, hicomply.com/product/trust-centre, checked 2026-09-19). ## Sources for Hicomply Every line carries the page it was read on and the date it was checked. - Hicomply Ltd is registered at Companies House, active, incorporated 16 December 2019, registered office in Durham, UK. - Source: https://find-and-update.company-information.service.gov.uk/company/12364000 - Checked: 2026-09-19 - Hicomply's own website states its Global HQ is in Newcastle upon Tyne, UK, confirming UK headquarters. - Source: https://www.hicomply.com/company/about - Checked: 2026-09-19 - Hicomply publishes annual subscription prices for two of its three plan tiers with no sales call required. - Source: https://www.hicomply.com/en-us/plans - Checked: 2026-09-19 - Hicomply's privacy policy states customer data is stored in the UK by default, with international transfers governed by SCCs/UK IDTA. - Source: https://www.hicomply.com/privacy-policy - Checked: 2026-09-19 - Hicomply has a substantial independent review base on G2. - Source: https://www.g2.com/products/hicomply/reviews - Checked: 2026-09-19 ## What this provider publishes Not published means we did not find it on the firm's own pages. - Price: Published - Indemnity cover: Not published - Credentials: Not published - Independent accreditation: Not published - Client results: Published - How it uses AI: Published ## Strengths - Publicly disclosed, unlimited-seat annual pricing for two of three tiers, unusual in a category where most competitors gate all pricing behind a sales call. - UK data residency stated plainly in the privacy policy by default, with named international-transfer safeguards (SCCs / UK IDTA). - Named client case studies across sectors (FISCAL Technologies, Total Enterprise Solutions, Advantex, Datum360) rather than only generic testimonials. - Large, active independent review base on G2 (4.5/5, 211 reviews) evidencing real usage at scale. ## Things to check Each one carries the factual basis it rests on. - Hicomply discloses no own-operations security certification (no SOC 2 report, no ISO 27001 certificate) anywhere on its site, unlike some direct competitors (e.g. ISMS.online discloses its own ISO 27001/27701 certification with a 2024 re-certification date). - Basis: hicomply.com/company/about, hicomply.com/product/trust-centre and hicomply.com/privacy-policy, all checked 2026-09-19, contain no statement that Hicomply itself holds any certification. - The 'Hicomply AI' feature is marketed with no disclosure of the underlying AI model/provider or whether customer data is sent to an external AI service. - Basis: hicomply.com/en-us/platform/hicomply-ai and hicomply.com/privacy-policy, checked 2026-09-19, describe what the AI feature does but not how it processes data or which provider powers it. - No professional-indemnity insurance, liability terms or SLA/uptime figure is published for the software product. - Basis: hicomply.com/en-us/plans and hicomply.com/product/trust-centre, checked 2026-09-19, list features and price but no liability or uptime commitment. ## Where this firm appears - [Do you need a data protection officer?](https://theassurancedesk.com/best/first-appointment) - [Can the firm that prepares you also certify you?](https://theassurancedesk.com/best/certification-seeking) - [Does the EU AI Act apply to a UK firm?](https://theassurancedesk.com/best/eu-ai-act-exposed) - [Which data protection, AI governance and cyber security providers publish a price?](https://theassurancedesk.com/lists/providers-that-publish-a-price) - [Compare providers](https://theassurancedesk.com/compare) --- **Scope.** The Assurance Desk covers data protection, AI governance and cyber security in the United Kingdom and the United States. It scores providers in both: UK-facing firms, and firms based in the United States. Every provider scored so far was selected for data-protection, AI-governance or security-assurance work. Where a page describes law, it names the country that law applies in. **Who publishes this.** The Assurance Desk is published by Add-Venture Advisory Ltd, company number 11854524, registered in England and Wales. The same owner runs Avouch, a marketing agency that sells AI visibility services to firms of the kind this site covers. That is a conflict of interest, and it is disclosed here. **Corrections.** If you represent this firm and something here is wrong or out of date, email hello@theassurancedesk.com with the evidence.