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The Assurance Desk

Hicomply review

Software product

A UK compliance platform that companies run themselves to get audit-ready for ISO 27001, SOC 2 and ISO 42001. It is software, not advice.

Relevant if you want compliance software with prices on the website before you speak to sales

Price Published
Indemnity cover Not published
How it uses AI Published
Facts last checked

Not published means we did not find it on the firm's own pages.

Hicomply scores

Six scores, each 1 to 5. The evidence for each is further down.

Help when things go wrong 2/5
Qualifications of the people who do the work 1/5
What it publishes about fees 5/5
Knowledge of your sector 3/5
Independence from what it sells 1/5
Who carries the risk if the advice is wrong 1/5

What Hicomply offers, and what it publishes

Hicomply publishes prices for two of three plans. Essentials costs £5,300 ($6,995) a year and Professional £10,600 ($13,995); Enterprise is priced on application. The software prepares companies for ISO 27001, SOC 2 and ISO 42001 audits, with an AI feature for evidence collection and risk mapping. It names customers including FISCAL Technologies and Advantex.

Hicomply does not publish an ISO 27001 certificate or a SOC 2 report for its own systems, though its software helps other firms get both. It does not name the AI model behind its AI feature, or say whether customer data leaves the platform. It publishes no liability cap, indemnity cover or uptime promise.

Hicomply scores 4.5 out of 5 from 211 reviews on G2. G2 marks most of the reviews we sampled as incentivised and invited by the seller. It has no Trustpilot page. The firm says its platform 'reduces certification time and cost by up to five times'; it cites no outside check.

Strengths

  • Publicly disclosed, unlimited-seat annual pricing for two of three tiers, unusual in a category where most competitors gate all pricing behind a sales call.
  • UK data residency stated plainly in the privacy policy by default, with named international-transfer safeguards (SCCs / UK IDTA).
  • Named client case studies across sectors (FISCAL Technologies, Total Enterprise Solutions, Advantex, Datum360) rather than only generic testimonials.
  • Large, active independent review base on G2 (4.5/5, 211 reviews) evidencing real usage at scale.

Things to check

  • Hicomply discloses no own-operations security certification (no SOC 2 report, no ISO 27001 certificate) anywhere on its site, unlike some direct competitors (e.g. ISMS.online discloses its own ISO 27001/27701 certification with a 2024 re-certification date).
  • The 'Hicomply AI' feature is marketed with no disclosure of the underlying AI model/provider or whether customer data is sent to an external AI service.
  • No professional-indemnity insurance, liability terms or SLA/uptime figure is published for the software product.

Common questions

Does Hicomply publish its prices?

Yes, for two of its three plans. Essentials is £5,300 ($6,995) a year and Professional £10,600 ($13,995). Enterprise is priced on application.

Is Hicomply itself certified to ISO 27001 or SOC 2?

Not that it says. Its about, trust centre and privacy pages make no claim that Hicomply holds ISO 27001, SOC 2 or a similar certificate for its own systems.

Which AI model powers Hicomply AI?

It does not say. Its AI page and privacy policy describe what the feature does, but not which model or provider runs it, or how it handles customer data.

Where does Hicomply store customer data?

Its privacy policy says the UK by default, or other regional data centres if the customer chooses them. It says international transfers use standard contractual clauses (SCCs) or the UK IDTA.

Evidence for each Hicomply score

Show our working

Notes behind each thing to check

  • Hicomply discloses no own-operations security certification (no SOC 2 report, no ISO 27001 certificate) anywhere on its site, unlike some direct competitors (e.g. ISMS.online discloses its own ISO 27001/27701 certification with a 2024 re-certification date). (hicomply.com/company/about, hicomply.com/product/trust-centre and hicomply.com/privacy-policy, all checked 2026-09-19, contain no statement that Hicomply itself holds any certification.)
  • The 'Hicomply AI' feature is marketed with no disclosure of the underlying AI model/provider or whether customer data is sent to an external AI service. (hicomply.com/en-us/platform/hicomply-ai and hicomply.com/privacy-policy, checked 2026-09-19, describe what the AI feature does but not how it processes data or which provider powers it.)
  • No professional-indemnity insurance, liability terms or SLA/uptime figure is published for the software product. (hicomply.com/en-us/plans and hicomply.com/product/trust-centre, checked 2026-09-19, list features and price but no liability or uptime commitment.)
Six criteria, each scored 1 to 5, with the evidence for each.
CriterionScoreEvidence
Help when things go wrong 2/5 The site markets ISO 27001, SOC 2 and GDPR audit-readiness and 'instant audit-ready reports', but no page reviewed (hicomply.com/framework/iso-27001, hicomply.com/framework/gdpr, checked 2026-09-19) describes support during an ICO investigation or discloses a documented incident/breach-response outcome.
Qualifications of the people who do the work 1/5 No page reviewed (hicomply.com/company/about, hicomply.com/product/trust-centre, hicomply.com/privacy-policy, checked 2026-09-19) states that Hicomply itself holds ISO 27001, SOC 2 or any comparable certification for its own operations, despite selling a platform that automates those certifications for other companies.
What it publishes about fees 5/5 Hicomply publishes annual figures for two of three tiers, Essentials £5,300/$6,995 and Professional £10,600/$13,995, with Enterprise on application, plus a stated per-extra-framework add-on cost, with no sales call required to see the numbers (hicomply.com/en-us/plans, checked 2026-09-19).
Knowledge of your sector 3/5 Named case studies exist (FISCAL Technologies, Total Enterprise Solutions, Advantex) alongside SEO hub pages for logistics, edtech, legal tech, financial services and NHS DSPT (hicomply.com/case-studies, hicomply.com/en-us/soc-2/soc-2-compliance-for-legal-tech, checked 2026-09-19), but the sector pages read as generic templated landing copy rather than named vertical specialists.
Independence from what it sells 1/5 No independently issued certificate or audit report (e.g. a SOC 2 report or accredited ISO 27001 certificate) for Hicomply's own product or security claims was found on its trust centre, about or privacy-policy pages (hicomply.com/product/trust-centre, checked 2026-09-19); performance claims such as 'reduces certification time and cost by up to five times' appear self-declared with no cited independent verification.
Who carries the risk if the advice is wrong 1/5 No professional-indemnity cover, liability cap or SLA/uptime commitment is published on the pricing or trust-centre pages reviewed (hicomply.com/en-us/plans, hicomply.com/product/trust-centre, checked 2026-09-19).

Sources for Hicomply

  • Hicomply Ltd is registered at Companies House, active, incorporated 16 December 2019, registered office in Durham, UK. (Company no. 12364000, status Active, incorporated 2019-12-16, Portland House, Belmont Business Park, Durham DH1 1TW) (Companies House, checked 19 September 2026)
  • Hicomply's own website states its Global HQ is in Newcastle upon Tyne, UK, confirming UK headquarters. (Global HQ: Royal Quays, Coble Dene, Newcastle upon Tyne, NE29 6DE, UK (plus Manchester, UK and Denver, US offices)) (hicomply.com, checked 19 September 2026)
  • Hicomply publishes annual subscription prices for two of its three plan tiers with no sales call required. (Essentials £5,300/$6,995 per year; Professional £10,600/$13,995 per year; Enterprise price on application) (hicomply.com, checked 19 September 2026)
  • Hicomply's privacy policy states customer data is stored in the UK by default, with international transfers governed by SCCs/UK IDTA. ("Personal Data collected within the Hicomply Software product is stored in the UK, or other regional data centres if selected.") (hicomply.com, checked 19 September 2026)
  • Hicomply has a substantial independent review base on G2. (4.5 out of 5 stars from 211 reviews) (g2.com, checked 19 September 2026)
  • Trustpilot: No Trustpilot page exists for Hicomply (Trustpilot's own search returns no match for the company), and Clutch has no Hicomply profile either. Capterra lists a Hicomply product page with a 0.0 rating and "Based on 0 user reviews." G2 does carry a substantive profile: 4.5/5 from 211 reviews (152 five-star, 47 four-star, 10 three-star, 1 two-star, 1 one-star). G2's own AI-generated summary says users consistently praise the interface and streamlined, centralised compliance/evidence management, while some note the platform could use better customisation options and more intuitive navigation. Caveat: most individual reviews sampled are tagged "Incentivized" and "Source: Seller invite" by G2 itself, meaning the bulk of the review volume was solicited by Hicomply rather than organic. (Trustpilot, checked 20 September 2026)

Seeking ISO 42001 certificationExposed to the EU AI ActFirst DPO or AI policy

Where this firm appears

If you represent this firm and something here is wrong or out of date, email hello@theassurancedesk.com with the evidence.

This is an independent editorial guide, not legal advice.