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The Assurance Desk
Intertek logo

Intertek review

Certification body

The UK certification arm of London-listed Intertek Group. UKAS accredits it for ISO 27001, ISO 9001 and other management system standards, but not yet for ISO 42001.

Relevant if you need a UKAS-accredited ISO 27001, ISO 9001 or ISO 37001 certificate from a large group

Price Not published
Indemnity cover Not published
How it uses AI Not published
Facts last checked

Not published means we did not find it on the firm's own pages.

Intertek scores

Six scores, each 1 to 5. The evidence for each is further down.

Help when things go wrong 3/5
Qualifications of the people who do the work 3/5
What it publishes about fees 1/5
Knowledge of your sector 4/5
Independence from what it sells 3/5
Who carries the risk if the advice is wrong 3/5

What Intertek offers, and what it publishes

UKAS accredits Intertek Certification Ltd for 11 standards, including ISO 9001, ISO 27001 and the anti-bribery standard ISO 37001. ISO 42001, the AI management standard, is not on its UKAS schedule dated 25 March 2026. Intertek says it holds ISO 42001 accreditation from JAS-ANZ, the Australia and New Zealand accreditation body.

Intertek does not publish a price, rate card or worked example; enquiries go to an email address for a quote. Complaints go to a named Director of Certification, and appeals against a decision must be made in writing within 20 working days. We found no liability or insurance terms.

UKAS named Intertek in September 2025 as one of seven certification bodies nearing ISO 42001 accreditation. In January 2026, BSI became the first to finish. The UK company had 17 employees in 2024; the group reports over 45,000. Trustpilot showed 1.8 out of 5 from 16 reviews on 17 July 2026.

Strengths

  • Genuinely UKAS-accredited for a broad set of management-system standards including ISO 9001, ISO/IEC 27001, ISO 45001, ISO 22000 and the anti-bribery standard ISO 37001
  • Named as one of only seven certification bodies UKAS selected for its original AI management system (AIMS) pilot programme, ahead of DNV, Bureau Veritas, Amtivo and Centre for Assessment
  • Already holds a live ISO/IEC 42001 accreditation from JAS-ANZ (Australia/New Zealand), evidencing genuine AIMS auditing capability even though the UK/UKAS accreditation is not yet in place
  • Backed by Intertek Group plc, a London-listed global testing, inspection and certification group with £3.43bn FY2025 revenue and established global reach
  • Published complaints and appeals process naming a specific Director of Certification and a 20-working-day appeal window

Things to check

  • Not yet UKAS-accredited for ISO/IEC 42001 (AI management systems) in the UK, despite being named in UKAS's original AIMS pilot cohort and already holding AIMS accreditation from JAS-ANZ for other markets
  • Operates as part of a large multinational, London-listed TIC conglomerate, the same large multi-service-firm scale profile this site flags elsewhere (e.g. Forvis Mazars)
  • Poor independently checkable Trustpilot rating (1.8/5 from 16 reviews, 88% 1-star)
  • No published pricing, rate card or worked cost example for certification services

Common questions

Is Intertek UKAS-accredited for ISO 42001?

No. ISO 42001 is not on Intertek Certification Ltd's UKAS schedule, issue 096, dated 25 March 2026. Intertek says JAS-ANZ, the Australia and New Zealand accreditation body, accredits it for ISO 42001.

Does Intertek publish its certification prices?

No. It publishes no rate card or worked example. Its UK page sends pricing enquiries to business.assurance@intertek.com for a quote.

How large is Intertek in the UK?

Its UK certifying company reported £3.18m revenue and 17 employees in 2024, with UK audit work recharged from other group companies. Intertek Group plc reported £3,431.6m revenue and over 45,000 employees worldwide for 2025.

How do I appeal a certification decision?

In writing, within 20 working days of the decision. Complaints go to a named Director of Certification, Greg Childs.

Evidence for each Intertek score

Show our working

Notes behind each thing to check

  • Not yet UKAS-accredited for ISO/IEC 42001 (AI management systems) in the UK, despite being named in UKAS's original AIMS pilot cohort and already holding AIMS accreditation from JAS-ANZ for other markets (Intertek Certification Ltd's live UKAS Schedule of Accreditation (ref. 0014, Issue No. 096, issued 25 March 2026), fetched and full-text searched directly on 17 July 2026, contains no mention of ISO/IEC 42001 or AIMS, even though UKAS names Intertek as one of seven original AIMS pilot participants and Intertek separately holds a JAS-ANZ AIMS accreditation)
  • Operates as part of a large multinational, London-listed TIC conglomerate, the same large multi-service-firm scale profile this site flags elsewhere (e.g. Forvis Mazars) (Intertek Group plc's FY2025 full-year results announcement states £3,431.6m statutory revenue and 'over 45,000 employees in over 1,000 locations in 100 countries')
  • Poor independently checkable Trustpilot rating (1.8/5 from 16 reviews, 88% 1-star) (Intertek's Trustpilot profile, live-checked on 17 July 2026, shows a 1.8 TrustScore from 16 reviews, with reviews describing unanswered enquiries and a dismissed formal complaint)
  • No published pricing, rate card or worked cost example for certification services (Intertek's UK business assurance page directs all pricing enquiries to a named contact email rather than publishing rates)
Six criteria, each scored 1 to 5, with the evidence for each.
CriterionScoreEvidence
Help when things go wrong 3/5 A general complaint-handling and appeals process exists, including a right to escalate unresolved appeals to the relevant accreditation body, but no named lead auditors or disclosed outcome case studies were found
Qualifications of the people who do the work 3/5 Intertek holds the broadest genuine UKAS scope of the five providers in this profile group (11 standards), is named in UKAS's original AIMS pilot, and already holds a JAS-ANZ AIMS accreditation elsewhere, but it still does not hold live UKAS accreditation for ISO/IEC 42001 in the UK as of 25 March 2026
What it publishes about fees 1/5 No prices, rate card or worked cost examples are published; enquiries are directed to a named contact email only
Knowledge of your sector 4/5 Intertek organises its Business Assurance offering around named divisions, Consumer Products, Corporate Assurance, Health and Safety, Industry and Infrastructure, and World of Energy
Independence from what it sells 3/5 A published Quality and Impartiality Policy addresses conflict-of-interest management generally, but the fetched text does not contain an explicit sentence separating consultancy work from certification decisions
Who carries the risk if the advice is wrong 3/5 A complaints and appeals process is published with an escalation route to the accreditation body, but no explicit response-time commitment or liability/insurance disclosure was found

Sources for Intertek

  • UKAS accreditation does not currently cover ISO/IEC 42001 (AIMS) (Intertek Certification Ltd's live UKAS Schedule of Accreditation (ref. 0014), Issue No. 096, issued 25 March 2026, lists ISO 9001, ISO 14001, ISO/IEC 20000-1, ISO 22000, ISO 22301, ISO/IEC 27001, ISO 37001, ISO 45001, ISO 55001, ANSI/ASIS PSC.1 and ISO 44001 as accredited scope; a full-text search of the document for '42001', 'AIMS' and 'Artificial Intelligence Management System' returns zero matches, confirmed by direct PDF fetch on 17 July 2026) (ukas.com, checked 17 July 2026)
  • Intertek was named as one of seven original UKAS AIMS pilot participants but has not yet converted this to a live accreditation (A UKAS news update (5 September 2025) names Intertek Certification Ltd as one of 'the first tranche of seven certification bodies nearing completion' of ISO/IEC 42001 accreditation, alongside Alcumus ISOQAR, BSI Assurance UK, LRQA, NQA Certification, Schellman Compliance LLC and TUV UK, but UKAS's first AIMS accreditation announcement (15 January 2026) names only BSI as having completed the process, and Intertek's own live UKAS schedule (25 March 2026, issued after that announcement) still does not list ISO 42001) (ukas.com, checked 17 July 2026)
  • Intertek holds ISO/IEC 42001 accreditation via JAS-ANZ (Australia/New Zealand), not UKAS (Intertek's own press release states it 'has been formally accredited by JAS-ANZ [Joint Accreditation System of Australia and New Zealand] ... to deliver certification services globally to ISO/IEC 42001:2023' (30 July 2025); its accreditations page lists JAS-ANZ among Intertek Certification Ltd's accreditation bodies, separate from and in addition to UKAS) (intertek.com, checked 17 July 2026)
  • Companies House registration (Intertek Certification Limited, company number 02075885, active, incorporated 20 November 1986, registered office Academy Place, 1-9 Brook Street, Brentwood, Essex CM14 5NQ, SIC code 82990) (Companies House, checked 17 July 2026)
  • UK entity scale (2024 statutory accounts) (Revenue £3,181,000 (2023: £2,764,000) and average 17 employees for the year to 31 December 2024, filed 8 August 2025; the entity's own accounts describe it as essentially the UKAS-accredited legal shell, with group-wide management support and UK auditing operations recharged from other Intertek Group entities) (Companies House, checked 17 July 2026)
  • Parent Intertek Group plc global scale (Intertek Group plc (London-listed) reported statutory revenue of £3,431.6 million (up 4.3% at constant currency) for FY2025 and states 'over 45,000 employees in over 1,000 locations in 100 countries') (intertek.com, checked 17 July 2026)
  • Pricing disclosure (No published rate card; enquiries are directed to business.assurance@intertek.com for a bespoke quote) (intertek.com, checked 17 July 2026)
  • Trustpilot rating is poor (TrustScore 1.8/5 ('Poor') from 16 reviews (88% 1-star), unclaimed profile, live-checked on 17 July 2026; reviews cite unanswered enquiries and a dismissed formal complaint over analysis quality) (Trustpilot, checked 17 July 2026)
  • Published complaints and appeals process with a named contact (Complaints route to a named Director of Certification (Greg Childs); appeals against a certification decision must be submitted in writing within 20 working days of the decision) (intertek.com, checked 17 July 2026)
  • Trustpilot: TrustScore 1.8/5 ('Poor') from 16 reviews (88% 1-star), unclaimed; reviews cite unanswered enquiries and a dismissed formal complaint. (Trustpilot, checked 17 July 2026)

ISO 9001:2015 (QMS) ISO 14001:2015 (EMS) ISO/IEC 20000-1:2018 (ITSMS) ISO 22000:2018 (FSMS) ISO 22301:2012/2019 (BCMS) ISO/IEC 27001:2013/2022 (ISMS) ISO 37001:2016/2025 (ABMS) ISO 45001:2018 (HSMS) ISO 55001:2014/2024 (AMS) ANSI/ASIS PSC.1-2022 (PSCMS) ISO 44001:2017 (CBRMS)

First DPO or AI policySeeking ISO 42001 certificationSwitching providerRegulated sectors

Where this firm appears

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This is an independent editorial guide, not legal advice.